Basic principle of OLNE SA is to provide quality services to customers, in order to be always satisfied.
For this reason it has been documented, implemented and maintains a Quality Management System (QMS) in accordance with the requirements of the International Standard EN ISO 9001:2008, in order to continually improve the effectiveness of all processes.
OLNE SA has adopted the interworking approach when developing, implementing and improving the effectiveness of the quality management system to enhance customer satisfaction by responding to their needs.
By using this kind of approach to quality management system, OLNE emphasizes the importance of:
a) understanding and meeting requirementsν
b) consideration of processes in terms of added value
c) performance of processes and their effectiveness and
d) continuous improvement of processes based on objective measurement